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Marketing to Ophthalmologists – New Challenges

Marketing to Ophthalmologists 

The field of ophthalmology is changing, both in the way ophthalmologists do business and in the way they treat patients. As a result, marketers struggle to adapt to medical and financial turmoil. 

The need to maintain patients 

The days when patients were referred, treated, and then sent elsewhere due to the need for  additional ophthalmic care  are over. Patient maintenance is very important. In fact, the main goal of ophthalmologists today is to keep patients in line with all future ophthalmology needs. 

New patients initially come to the ophthalmologist for simple treatment problems, but as they get older, they will  need procedures such as cataract surgery, glaucoma surgery, LASIK, and perhaps treatment for macular degeneration. .. This raises the question: why put young patients in the once-goed category when you can treat them for the rest of your life? 

As this patient engagement trend gains momentum, most Marketing to Ophthalmologists practices seek to expand services to include dry eye and allergy testing / treatment, refractive surgery, and blepharoplasty / blepharoplasty. There is a possibility. This trend opens up new opportunities for marketing products that may  not have otherwise been on the radar of most ophthalmologists. 

Recession is imminent 

Most economists see a recession imminent as the recession is expected in mid-2020 or early 2021. Expect this to lead to more confusion, as ophthalmologists may need to learn how to treat more patients with less resources than  at any other time point. This is especially true for those who are just starting their career in ophthalmology. 

To think about the decision to add a new  technology to practice, we already needed a careful balance between what we could achieve and the revenue that this new device would generate for  practice. Communicating the economic value of such products is becoming increasingly important. Advertising bells and whistles is still important, but it’s just as important to explain how they support your bottom line. Many new ophthalmic devices have high price tags, so a quick payback period is paramount. Today’s ophthalmologists carefully assess whether factors such as time savings and refunds outweigh the cost of  the device. 

Service Reputation 

This is another area of ​​great importance in today’s Marketing to Ophthalmologists. Advanced devices are expensive and can break. Advertise amazing repair response times. It is important to provide equally fast and reliable solutions for fast and accurate diagnostics and  uninterrupted, seamless and continuous business operations. 

Encouraging policies such as rental equipment when repair work is needed, additional training for new employees, and peace of mind to help in the event of a crisis is important for maintaining good practice and supplier relationships. Exactly the attributes of these manufacturers are also at the top of the ophthalmologist’s shopping list. 

In an environment experiencing rapid technological advances, we are looking for  good partnerships with vendors. Knowing that you need to upgrade your software, have integration issues, have hardware failures, and  certainly struggle to train your staff, so you know you’re there in the event of an emergency I would like to work with a vendor that is.

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